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Withdraw from a purchase

Use this form to send ReloClear a notice that you wish to withdraw from a purchase. You do not need an account or a reason.

We record your notice and email you a receipt immediately. The team reviews your purchase separately and contacts you about the next steps. Sending this form does not automatically issue a refund or remove your access.

Use your purchase email if possible. If it is different, include the purchase email in the details below.

Enter the product and purchase date, or your order reference if you have it. Do not include card details, passwords, or immigration documents.